Home » Freelance Writing, Technology

Zune Update – 8 Months Later

June 18, 2009 – 10:17 am 2 Comments | 7,264 views

Zune 120

I just wanted to drop a quick update on my experiences with the Microsoft Zune 120.  Four months later, the amount of dust that has accumulated under the device’s screen has become intolerable, and I have decided to send it in.  Fortunately, Microsoft is willing to replace the unit free of charge because of this dust, and they sent me a packing label so that I could drop it off at the local UPS store, which I did on Monday.  It’s also possible to print the label out online.

It took approximately 10 days for the label to arrive from the date that I made the phone call, so I am wary of the amount of time the actual replacement process is going to take.  I will keep updating as to the speediness and quality of Microsoft’s customer service regarding this issue.  I will also take steps to protect my new Zune from suffering the same dusty fate.

Tags: , , ,

2 Comments »

  • tink says:

    So what happened…

  • Benjamin Hunting says:

    Thanks for calling me out on that – since this post my Zune has actually been back to Microsoft once again – this time for a technical problem – and I am not as happy a camper as I once was. It is indeed time for a Zune-related update.

1 Pingbacks »

Leave a comment!

Add your comment below, or trackback from your own site. You can also Comments Feed via RSS.

Be nice. Keep it clean. Stay on topic. No spam.

You can use these tags:

<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong> 

This is a Gravatar-enabled weblog. To get your own globally-recognized-avatar, please register at Gravatar.