Scratch the surface of any car guy or girl out there, and you’ll be hard pressed not to find at least one or two tales of woe about a car that broke their hearts.

Don’t get me wrong – I am flattered that people think enough of my opinion to ask what I would do if I were in their shoes. The truth of the matter is, however, that buying a car is a really personal decision that involves a lot of factors specifically related to the needs of the buyer.

I recently attended a high performance driving school that wasn’t focused on getting the most out of a car on a race track. Instead, the goal of the school was to teach drivers the skills they need to handle emergency situations on the highway.

While my time with the device itself has largely been positive in terms of functionality, sound quality and ease of use, a couple of incidents that occurred over the course of this summer leave me unable to say the same thing about the Zune’s warranty support.